Kempinski Hotel Grand Arena Bansko won TripAdvisor’s Certificate of Excellence for the year 2014

Kempinski Hotel Grand Arena Bansko won TripAdvisor’s Certificate of Excellence for the year 2014

The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor – the world’s largest travel site.

“It is our great honor to achieve this recognition as it reflects our guests’ sincere appreciation. Our performance has always been driven by our collective efforts to go the extra mile in pleasing our visitors and sending them home satisfied. We are strongly committed to continue providing outstanding hospitality as our guests’ satisfaction is what matters most to our business.” remarked Athanassios Manos, General Manager of the hotel.

Earlier this year, Kempinski Hotel Grand Arena Bansko was featured in the 2014 Travellers’ Choice Awards in the category „Top 25 Luxury Hotels in Bulgaria“coming first out of 25 and it was chosen as one of The Top 25 hotels in Bulgaria as well.

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